Privacy Policy

This policy explains what personal information Ozone (ozonestores.com) collects when you use this website, why we collect it, and the choices you have.

Information we collect

• Order details: your name, phone number, delivery address, email address and the items you order.
• Account details, if you create an account: login details and order history.
• Waitlist and contact requests: your email address or phone number when you ask to be notified about a product or message us.
• Usage data: pages visited, device and browser type, collected through cookies and Google Analytics.

How we use it

We use your information to process and deliver orders, contact you about your order, handle returns and warranty claims, notify you when a product you asked about is available, and understand how the website is used so we can improve it.

Sharing

We do not sell your personal information. We share it only with the delivery and payment providers needed to fulfil your order, with the manufacturer or its official distributor when handling a warranty claim, and with service providers such as analytics, and only where required by law.

Cookies and analytics

This site uses cookies to keep your cart and account working and to measure traffic with Google Analytics. You can block or delete cookies in your browser settings, although some features may not work.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by messaging us on WhatsApp or through our Contact page.

Changes to this policy

We may update this policy from time to time. The latest version is always on this page.